What is PATCH? We’re passionate about small business. We know that your small business is your patch, and you need to protect it.
That’s what we’re here for – to make it easier for small business owners to protect their patch with quality business insurance service and advice.
We’re part of the Trade Risk family, who have helped over 10,000 small businesses (and a few big ones!) with their insurance needs since 2010.
Like most of our clients, we’re also a family owned business that started from humble beginnings. We understand small business in a way that the others cannot.
We understand the effort, energy and emotion that goes into building a small business, because we’ve been through it ourselves.
You can trust us to take the same approach to insuring your business as we would to insuring our own.
Our Story
We started as a one-person insurance brokerage back in 2010. In the decade that followed we grew into an award-winning team looking after thousands of clients throughout Australia.
Our specialty was one of the classic Australian small businesses – tradies and builders.
After helping so many businesses in the building and constructions industry, we wanted to utilise the knowledge of our team to help other small and medium sized businesses.
In fact, we’ve already been doing so for almost a decade…
Whilst specialising in construction, over the years we’ve added clients including cafes, consultants, medical centres, retail businesses and many more.
Through our PATCH brand we look forward to helping many more small and medium sized business owners to protect their businesses with high quality insurance advice and service.
What do we do differently?
We obsess over great customer service. Of course every business says that, but we have the runs on the board.
Through our specialist brand (Trade Risk) we have won multiple awards for customer service, and have a service rating of 4.8 out of 5 based on independently verified reviews from over 1,000 clients.
We take business insurance very seriously, and nothing is more important than ensuring that beautiful business of yours is properly protected.
In the past, businesses had to choose between the DIY approach of setting up their own insurance, or going through a formal process with a local insurance broker.
We give you the best of both worlds.
You can deal with us however you choose – phone, email, even video chat.
We give you access to experienced (and award-winning!) insurance brokers who can help you through the process, but in a way that suits you best.
Get started!
To see if we’re the right fit for your business, give us a call on 1800 811 888 or complete our online enquiry form.
We love insuring small businesses, and if you love your small business, you can count on us to protect it.
